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[학술저널]

  • 학술저널

서정석(세븐럭) 양위주(부경대학교)

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The purpose of this study is to investigate the factors of job stress in Korean and foreigner casino sales managers, with respect to the occupational stress of middle-level sales managers, and make a comparative study of differences among the types of casinos. The investigation period of this study was October 1 to October 7 in 2009. A preliminary survey of questionnaire was made and then a total of 240 questionnaires were distributed to Korean and foreigner casino sales managers, with 120 ones distributed to 7Luck Casino and Gangwon Land respectively and 221 were returned. The result of the study shows language factor highest in the average values of job stress factors in terms of job stress differentials following demographic features, followed by job factors, management organization and personnel factors and interpersonal relationships. The results of differences in job stress by the kinds of casino show a significant difference between 7Luck and Gangwon Land in management organization, job factor, and language factor in terms of job stress and that Gangwon Land is higher than 7Luck in job stresses to management organization, job and language factors.

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