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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국간호행정학회 간호행정학회지 간호행정학회지 제12권 제1호
발행연도
2006.3
수록면
5 - 13 (9page)

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초록· 키워드

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The aim of this study was to analyze effects of internal marketing activities on nurse`s motivation based on the Herzberg`s two factor theory. Methods: The subjects of this study were 521 nurses who were working in the 4 general hospitals located in Seoul and Incheon area. The data were collected by self-reporting questionnaires. The data were analyzed using descriptive statistics and path analysis. Results: The mean score of nurse`s perception of internal marketing was 3 point, and it was similar to previous studies results. In the motivation factors, the most satisfied factor was a responsibility. Advancement was the most unsatisfied factor. In the hygiene factors, the most satisfied factor was a technical supervision. Policy and administration were the most unsatisfied factors. Internal marketing activities affecting on nurse`s motivation were different by each motivation-hygiene factors. In an aspect of motivation factors, the statistically significant internal marketing factors were paid-leave, employee welfare and communication, however, in hygiene factors, education, employee welfare and reward. Conclusion: These results will be used to develop a macro or micro internal marketing strategies to enhance nurse`s motivation based on motivation factors and hygiene factors.

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