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논문 기본 정보

저자정보
(백석예술대학교)
저널정보
한국서비스경영학회 한국서비스경영학회 학술대회 한국서비스경영학회 2012년 춘계 학술발표대회
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피인용 4

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    초록·키워드

    The research aims to investigate differences between consumer value cluster and airline selection attribute among Japanese tourists to Korea. Questionnaire was developed based on previous study and data collected. Confirmatory factor analysis and construct reliability were used to examine validity among variables. Five dimensions of consumer value from previous research, Sheth et al., which are functional value, social value, emotional value, epistemic value, conditional value were used. Four cluster of consumer value type which include: Social value type, consumer value low assessment type, consumer value high assessment type, conditional value type were identified from K-means cluster analysis. Four cluster was justified by discriminant analysis accordingly. Then, the data and research questions were examined using ANOVA by PSAW 18.0 statistics. The results show that there are differences among all airline selection attributes along with cluster.

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      UCI(KEPA) : I410-ECN-0101-2016-325-001759818