인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
개인구독
소속 기관이 없으신 경우, 개인 정기구독을 하시면 저렴하게
논문을 무제한 열람 이용할 수 있어요.
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록·키워드
The purpose of this study is to provide marketing information by analyzing the levels of service quality of a marine leisure exhibition event. In the study, 222 visitors were surveyed and Importance-Performance Analysis (IPA) was used to compare the importance and performance of the service quality of a marine leisure exhibition event. Findings are as follows. First, the importance of accessibility, facilities, operation, support, promotion marketing and exhibition level of visitors was higher than the satisfaction level which means performance level is relatively low. This showed that visitors were not as satisfied as they think it is important to participate in the marine leisure exhibition event. Second, the quadrant I included public transportation (bus, etc.) connection, guide signs to the venue, convenience of parking facility, safety and security level, convenience facilities, overall facility level, friendliness of staff and smoothness of overall events. The quadrant Ⅱ included the convenience of participating procedures (participation application, registration etc.) and the specialization of staff. The quadrant Ⅲ included variety of marine leisure experience program, existence of linked tourism program, publication of publicity booklet, homepage management, SNS, application (APP), the number of visitors (including buyers) and the level of buyers. The quadrant Ⅳ included the level of participating companies (techni\-cal etc.), diversity of participating companies & products, attracting new companies & items with technological capabilities, publicity of exhibitions (attracting visitors and buyers) and additional events to attract visitors. The results of this study are important for analyzing the importance and performance of the service quality of the visitors of the marie leisure exhibition. They provide practical implications for activating the marie leisure exhibition event.
본문·목차
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
최근 본 자료 전체보기
UCI(KEPA) : I410-ECN-0101-2018-692-001521356