인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록·키워드
Purpose: This study aims to investigate the influence of both core and peripheral service quality in youth academies of professional football clubs on parental satisfaction and club loyalty, as well as the moderating effect of sports involvement.
Method: A survey was conducted by recruiting research participants whose children have attended youth academies at professional football clubs. After excluding insincere responses (n=190), various analyses were performed, including frequency tests, confirmatory factor analysis, reliability tests, correlation analysis, path analysis, and multi-group analyses using structural equation modeling.
Results: The results revealed several key findings. Firstly, both core and peripheral service quality of professional football clubs’ youth academies positively influenced parental satisfaction. Secondly, while peripheral service quality had a positive impact on club loyalty, core service quality did not. Thirdly, parental satisfaction did not significantly affect club loyalty. Finally, parental involvement in sports had a moderating effect, particularly on the relationship between core service quality and parental satisfaction.
Conclusion: This research is expected to be of both academic and practical significance, as it confirms the impact of service quality in youth academies of professional football clubs on parental satisfaction and club loyalty. Additionally, it highlights the moderating effect of sports involvement.
Method: A survey was conducted by recruiting research participants whose children have attended youth academies at professional football clubs. After excluding insincere responses (n=190), various analyses were performed, including frequency tests, confirmatory factor analysis, reliability tests, correlation analysis, path analysis, and multi-group analyses using structural equation modeling.
Results: The results revealed several key findings. Firstly, both core and peripheral service quality of professional football clubs’ youth academies positively influenced parental satisfaction. Secondly, while peripheral service quality had a positive impact on club loyalty, core service quality did not. Thirdly, parental satisfaction did not significantly affect club loyalty. Finally, parental involvement in sports had a moderating effect, particularly on the relationship between core service quality and parental satisfaction.
Conclusion: This research is expected to be of both academic and practical significance, as it confirms the impact of service quality in youth academies of professional football clubs on parental satisfaction and club loyalty. Additionally, it highlights the moderating effect of sports involvement.
본문·목차
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
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