Objective: The purpose of this study is to systematically present the management plan of humanoid robots as urban public facilities through guidelines. In addition, by comprehensively reviewing the placement and operation of robots, maintenance, data security, interaction with users, legal and ethical considerations, etc., a detailed step-by-step implementation plan for management and operation that can optimize the use of robots in public environments is proposed.
Background: The recent public environment is constantly changing with the development of technology, and innovative technologies are actively introduced, especially in areas related to public services. In addition, in some environments, new ways in which robots provide public services are emerging, meaning that robots are increasingly likely to play a role as urban utilities beyond just mechanical tools.
Method: First, a basic guideline system for the efficient operation and management of humanoid robots was established, and second, detailed criteria were derived by specifying the established guidelines. Third, an expert survey was conducted on the system and details of the guidelines to verify their validity. Finally, a detailed implementation plan for each step of the guidelines was derived.
Results: As a result, a detailed implementation plan was proposed step by step to manage humanoid robots as urban public facilities, which is an essential part to ensure the efficient and safe operation of robots. Clear planning and implementation at each stage helps robots prevent various problems that may arise in the process of providing public services in advance and respond quickly when problems arise. In addition, systematic management measures play an important role in continuously optimizing the robot's performance, maintaining the user's trust, and ensuring the long-term operation and stability of the robot as a public facility.
Conclusion: The guidelines presented in this study are significant in that they lay an important foundation for the introduction and operation of humanoid robots as public facilities and provide effective tools for improving the quality of public services and establishing an efficient management system. In future studies, it is necessary to apply the proposed guidelines to the actual operation site, verify the effectiveness of management and operation, and continuously update the guidelines.
Application: This study presents a new concept of public design direction in the future, and can serve as a standard for evaluation and advice in various projects in the public environment in the future.