인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
DBpia AI
AI 에이전트
AI 아이디어
AI 리더
AI 뷰어
Citeasy
크롬 서지관리 다운로드
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
학술저널
DBpia Top 10%
오류 신고하기해당 페이지 내 제목·저자·목차·페이지정보가 잘못된 경우 알려주세요!
초록·키워드
This study aimed to examine the effects of cabin crew members' job competencies on job satisfaction and job stress, given the renewed importance of these competencies due to the increasingly diverse preferences of passengers and the revitalized aviation industry. To achieve this research objective, a self-administered online survey was conducted among domestic and international cabin crew members, and 255 responses were collected. Each hypothesis was tested using SPSS 27.0. The results of the hypothesis testing were as follows: First, personal characteristic competency, situational handling competency, interpersonal skills, and professional knowledge competency all had a significant positive impact on job satisfaction. Second, only situational handling competency and interpersonal skills had a significant negative impact on job stress. Third, job satisfaction had a significant negative impact on job stress. Therefore, This study emphasizes the importance of developing all job competency factors in a balanced way to maximize job satisfaction. It also suggests revising training programs for personal characteristic and professional knowledge competencies, as these were not significantly linked to job stress. Moreover, since job satisfaction significantly influences job stress, improving job competencies can lead to both higher satisfaction and lower stress.
본문·목차
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
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