인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
DBpia AI
AI 에이전트
AI 아이디어
AI 리더
AI 뷰어
Citeasy
크롬 서지관리 다운로드
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
피인용 0
초록·키워드
This study aims to identify the competencies required for airline cabin crew positions for 4-year college students majoring in Airline service, and to verify the possession and importance of these competencies to resolve the mismatch in education. To this end, a questionnaire for competency verification was developed based on expert opinions, and 248 out of 300 students from the 1st to 4th grades were surveyed, and the valid data of 205 students were analyzed using SPSS.
The results of the analysis showed that students showed high levels of communication and consideration competencies, and the importance of these two competencies was also highly evaluated. This indicates that students are continuously developing these competencies through various education and programs. On the other hand, although the possession of self-directed competencies and creative competencies is low, they recognize their importance, suggesting that an environment for the voluntary development of these competencies is necessary.
In particular, self-directed competencies in the 3rd and 4th grades have a high degree of educational inconsistency and high importance, so the development of curriculum and activities in these grades is urgent. Since the airline cabin crew job requires friendly service and clear communication for customers, students clearly recognize the need for communication and consideration competencies. In conclusion, it is expected that cabin crew members will be trained with the necessary qualities to adapt to the rapidly changing future society and to improve service quality by strengthening self-directed and creative capabilities.
The results of the analysis showed that students showed high levels of communication and consideration competencies, and the importance of these two competencies was also highly evaluated. This indicates that students are continuously developing these competencies through various education and programs. On the other hand, although the possession of self-directed competencies and creative competencies is low, they recognize their importance, suggesting that an environment for the voluntary development of these competencies is necessary.
In particular, self-directed competencies in the 3rd and 4th grades have a high degree of educational inconsistency and high importance, so the development of curriculum and activities in these grades is urgent. Since the airline cabin crew job requires friendly service and clear communication for customers, students clearly recognize the need for communication and consideration competencies. In conclusion, it is expected that cabin crew members will be trained with the necessary qualities to adapt to the rapidly changing future society and to improve service quality by strengthening self-directed and creative capabilities.
본문·목차
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
최근 본 자료 전체보기
UCI(KEPA) : I410-151-25-02-092115457
