인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록·키워드
Artificial intelligence (AI) has become integral across various research fields, including cross-border e-commerce (CBEC), where it addresses challenges such as information overload caused by the rapid growth of online platforms and product diversity. AI recommender systems play a critical role in shaping consumer trust and purchase intention by providing personalized recommendations tailored to individual preferences. However, research on the impact of AI recommender systems within CBEC platforms remains limited. This study examines how intelligent features and recommendation quality influence consumer trust and purchase intention in CBEC by applying the SOR model and focusing on Chinese consumers using platforms like Amazon and Tmall Global. Empirical analysis and the structural equation model (SEM) reveal significant gender differences: male consumers are more influenced by perceived performance, while female consumers place greater emphasis on perceived diversity in recommendations. These insights underscore the importance of tailored AI recommendation strategies that cater to distinct demographic preferences, ultimately boosting consumer trust and encouraging purchase intentions in CBEC contexts.
본문·목차
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
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UCI(KEPA) : I410-151-25-02-092264820