인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
DBpia AI
AI 에이전트
AI 아이디어
AI 리더
AI 뷰어
Citeasy
크롬 서지관리 다운로드
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
피인용 0
초록·키워드
Artificial intelligence (AI) education companion robots are becoming vital tools for personalized, interactive learning by integrating AI, robotics, and educational content, yet the interplay of perceived intelligence and warmth (key dimensions from Mind Perception Theory) and their impact on user satisfaction in this unique educational context remain insufficiently understood. This study aimed to empirically test the hypothesis that simultaneously enhancing intelligent and warm characteristics maximizes user experience in educational AI, where balancing cognitive support and social interaction is crucial, by investigating the interaction between these perceptions and their influence on user satisfaction. Through usability testing and questionnaires with 352 users of the WhalesBot AI education companion robot, user perceptions of intelligence, warmth, empathy, value, and their effects on satisfaction were analyzed. Findings revealed that perceived intelligence positively influences user satisfaction, partially mediated by perceived empathy and value. However, a “warm-intelligent paradox” emerged: perceived warmth significantly moderated the intelligence-empathy link but not the intelligence-perceived value link, indicating warmth does not uniformly enhance intelligence's positive effects on value. This challenges the “more humanized is better” design concept. These results highlight the necessity for context-sensitive design strategies, suggesting user satisfaction in AI educational tools is optimized by carefully balancing perceived intelligence and warmth based on interaction goals, rather than their indiscriminate maximization.
본문·목차
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
최근 본 자료 전체보기
UCI(KEPA) : I410-151-25-02-093521173
