인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록·키워드
The purpose of this study was to identify effective utilization strategies for professional baseball stadium servicescapes through an Importance–Performance Analysis (IPA) and to provide academic and practical implications contributing to the enhancement of team profitability. To achieve this purpose, data were collected from 216 individuals with experience visiting professional baseball stadiums, and the analysis was conducted using SPSS 29.0. The results revealed that layout, informativeness, and operability were located in the first quadrant, indicating the “keep up the good work” area. Convenience was positioned in the second quadrant, representing the “concentrate here” area. Efficiency appeared in the third quadrant, indicating “low priority,” while pleasantness and aesthetics were placed in the fourth quadrant, representing the “possible overkill” area. These findings provide foundational insights for professional baseball teams to establish more effective servicescape management strategies, thereby enhancing the overall service quality and operational performance of baseball stadiums.
본문·목차
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
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