인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
DBpia AI
AI 에이전트
AI 아이디어
AI 리더
AI 뷰어
Citeasy
크롬 서지관리 다운로드
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록·키워드
The Republic of Korea Air Force’s Performance-Based Organizations operate a Balanced Scorecard (BSC)–based performance management system in which performance indicators are managed through an intranet-based Performance Management System (PMS). Yet empirical evidence remains limited on how BSC perspectives are perceived by users and translated into performance and continued PMS use. This study examines how the four BSC perspectives influence job performance and continuance intention through perceived usefulness and user satisfaction, using structural equation modeling. The results show that the internal process and customer perspectives significantly enhance perceived usefulness, while only the customer perspective positively affects user satisfaction. The financial and learning and growth perspectives do not significantly influence user perception variables, reflecting organizational conditions where these dimensions are less directly experienced at the user level. Perceived usefulness and user satisfaction have positive effects on both job performance and continuance intention, confirming a pathway through which BSC implementation outcomes are realized via user perception and linked to system utilization. This study demonstrates that the effectiveness of BSC implementation in Air Force Performance-Based Organizations emerges through user perception–based performance realization. The findings highlight the need to refine performance indicators by considering perceptibility differences across BSC perspectives and offer practical implications for strengthening PMS utilization.
본문·목차
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
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오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
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