인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록·키워드
This study investigates how brand experience mechanisms internalize ESG within value-based activities, informing sustainable management in global corporations. Value-based activities are defined as strategic practices that embed and enact environmental, social, and governance values experientially, fostering consumer empathy, learning, and relational engagement. Focusing on the emotional, cognitive, and relational dimensions of brand experience proposed by Schmitt (1999), this study examines how such experiential elements transform ESG from a performance index into an actionable management strategy. Adopting a qualitative multiple-case study approach, suitable for exploring complex experiential and contextual processes, the research analyzes three global brands—Simmons (Korea), Heineken (Netherlands), and Cemento Sol (Peru)—representing developed, global, and emerging market contexts. The analysis reveals empathy, cognitive learning, and communal bonding as key mechanisms for ESG internalization, producing both relational trust and tangible performance. These findings highlight that ESG-
embedded value-based activities function as strategic experiential mechanisms of sustainable management.
embedded value-based activities function as strategic experiential mechanisms of sustainable management.
본문·목차
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
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UCI(KEPA) : I410-151-26-02-096403346