인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록·키워드
This study has investigated the effect of emotional intelligence of airline`s cabin crew on the cooperative behavior, self-efficacy and job satisfaction.
With these measurement items 430 A airlines cabin crew were surveyed form August 1st to October 31st, 2017. Of these, 368 respondents were used for the final analysis, Confirmatory factor and structural equation modeling were executed using AMOS 20.
The study result showed that the effect of emotional intelligence of cabin crew have a significantly positive effect on cooperative behavior and self-efficacy(except self-emotional appraisal). Also, cooperative behavior has been assessed to have a significantly positive effect on self-efficacy and job satisfaction. but self-efficacy did not have a significantly positive effect on job satisfaction.
With these measurement items 430 A airlines cabin crew were surveyed form August 1st to October 31st, 2017. Of these, 368 respondents were used for the final analysis, Confirmatory factor and structural equation modeling were executed using AMOS 20.
The study result showed that the effect of emotional intelligence of cabin crew have a significantly positive effect on cooperative behavior and self-efficacy(except self-emotional appraisal). Also, cooperative behavior has been assessed to have a significantly positive effect on self-efficacy and job satisfaction. but self-efficacy did not have a significantly positive effect on job satisfaction.
본문·목차
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
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UCI(KEPA) : I410-ECN-0101-2018-324-003590783