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논문 기본 정보

자료유형
학술저널
저자정보
(Universiti Teknikal Malaysia Melaka) (Universiti Teknikal Malaysia Melaka) (Universiti Teknikal Malaysia Melaka) (Queens’s University) (Islamic University of Indonesia) (Universitas Alma Ata)
저널정보
대한산업공학회 Industrial Engineering & Management Systems Industrial Engineering & Management Systems Vol.21 No.2
발행연도
수록면
277 - 290 (14page)
DOI
10.7232/iems.2022.21.2.277

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초록· 키워드

Lack of knowledge, management, and financial resources has led to inefficiencies in the operation process resulting in low productivity and competitiveness. Therefore, SMEs need management systems such as a Balanced Scorecard (BSC) and Lean Manufacturing (LM), two separate management systems used to determine the right strategies and priorities to achieve goals, increase productivity, and eliminate waste effectively. Both approaches can be used not only in manufacturing companies but also in service companies. However, a proper framework is needed to combine the two approaches for more efficient results. The proposed framework provides guidelines for SMEs to become business excellence using appropriate management systems. This framework consists of systematic steps that define a vision/mission, identify KPI targets, plan actions to eliminate waste, monitor, and evaluate. The literature review is used to consider the advantages of BSC and LM in addressing the problems and needs of SMEs.
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목차

  1. ABSTRACT
  2. 1. INTRODUCTION
  3. 2. LITERATURE REVIEW
  4. 3. METHODOLOGY
  5. 4. RESULTS AND DISCUSSION
  6. 5. CONCLUSION
  7. 6. ACKNOWLEDGMENTS
  8. REFERENCES

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