인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
개인구독
소속 기관이 없으신 경우, 개인 정기구독을 하시면 저렴하게
논문을 무제한 열람 이용할 수 있어요.
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록·키워드
As a tool of promoting customer's service value, coupons have been found to be effective tools in influencing sales and customer counts at the store level in service industries. As the variety and frequency of couponing promotion, by e-mailing or conventional direct mailing and coupon drops to customers are widely increased in repurchasing services in restaurants, coupons turn to be the powerful promotion tool to attract them to restaurants. Coupons are widely used in service establishments, however, rather little is known as to whether consumer response to coupons is the same for service repurchases as it is for specific food items and services repurchase in their restaurants. This study is to examine the impact of couponing promotion to customers' repurchase intentions in casual dining restaurant industry. On-site self-administered questionnaire surveys in the area of downtown were used to gather data in several middle and up-scale casual dining restaurants in Seoul. 5 panels consisted of experts who tested the content validity of first survey instruments. The data were analyzed by SPSS 11.0 version. Therefore, four dimensions were identified in predictors, couponing responses on the one variable of repurchase intentions. We deduced which factors of couponing promotion affected customers' propensity to revisit their service provider, especially restaurant industry can be defined.
본문·목차
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
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UCI(KEPA) : I410-ECN-0101-2009-326-016090955