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논문 기본 정보

자료유형
학술저널
저자정보
박종태 (경기대학교)
저널정보
한국관광레저학회 관광레저연구 관광레저연구 제23권 제4호(통권 제59호)
발행연도
2011.5
수록면
467 - 481 (15page)

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초록· 키워드

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Resort companies to achieve this goal, based on the edge you need to firmly grasp the competitive advantage by integrating business activities to improve business performance measurement systems and growing interest in the building ever since the 1990s, came under the spotlight BSC system. BSC system over the existing performance management systems rely on financial information and diverse perspectives are needed to measure the performance issue is raised from the originating system.
Entering the 2000s, local public agencies, banks and the BSC management system was introduced, the industry’s first resort in the H group was introduced. Therefore, this study introduced the BSC system and operated as a resort destination BSC system effects of the organizational effectiveness of employees through surveys and interviews have been examined. Study the impact of each factor were found.
This study and to diagnose the resort’s management company has a balanced view of the past, present and future insight into the process to create and BSC as a tool to diagnose the system’s operation and determine the extent of organizational effectiveness was affected with There is the implication. The results show that some of the positive impact was negligible. Attributable to the existing business management system, meaning forged and as management of the auxiliary tool, in real time, by recognizing a variety of resort businesses to help diagnose the conditions in aid should not forget that.

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Abstract
Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 실증분석
Ⅳ. 결론
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