지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술대회자료
- 저자정보
- 발행연도
- 2012.5
- 수록면
- 307 - 311 (5page)
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초록· 키워드
오류제보하기
Objective: The aim of this study is to suggest a way to identify user values in order to develop the service concept based on network analysis. Background: The service design is a complex process that requires understanding the connections between users, providers, and user experience. The core of service design is to discover user values in order to elicit the service concept, which satisfies user needs. Method: The study consists of four main steps; (1) interview data collection, (2) converting raw data into structured data, (3) generating the relation matrix, and (4) network visualization and analysis. Results: ‘Joy’ was the most important value teens pursuing and, ‘beauty’ and ‘managing relationships’ appeared as the key values with high centrality in using the Internet. Conclusion: This study suggested network analysis as a non-hierarchical method for identifying the user value and generating the service concept. Application: The results of the paper might help to interpret the qualitative interview data from the structural perspective.
목차
ABSTRACT
1. Introduction
2. Background
3. Case study
4. Conclusion
References
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