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저자정보
(경희대학교) (경희대학교)
저널정보
한국서비스경영학회 서비스경영학회지 서비스경영학회지 제17권 제4호
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    초록·키워드

    This study aims to investigate which difference exists in emotional reaction induced by advertising and attitude toward advertising depending on the types of advertising appeals(emotional appeal/rational appeal). And this study tries to reveal the effects of emotional reaction about bottled water advertising on attitude toward advertising and purchase intentions.
    Total 300 questionnaires were distributed and 260 were returned usable. Subjects were exposed to print ads of two versions of emotional appeal and rational appeal. The results of this study were as follows :
    First, the consumer emotional reaction of bottled water advertising by the types of appeal showed statistically significant difference. Except for emotional reaction of ‘domination’, emotional appeal advertising was more higher than rational advertising for ‘pleasure’ and ‘arousal’ feeling. Second, there existed the significant differences between rational appeal and emotional appeal to the attitude toward the advertising. Third, the consumer emotional reaction evoked by bottled water advertising had a significant influence on the attitude toward advertising. Fourth, advertising attitude had a positive influence on purchase intention.

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      UCI(KEPA) : I410-ECN-0101-2017-324-001848793