지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록· 키워드
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This study aims to verify the moderated effect of transformational leadership on job satisfaction and customer orientation. In particular, this study examined followership as a moderating in the relationship between transformational leadership and job satisfaction. For an analysis of data, questionnaire survey was carried out to service industrial workers. Total 220 sheets were sued for an empirical analysis with SPSS program version 18.0 and AMOS Program. The study resulted that the transformational leadership showed a signigicant influence on job satisfaction and customer orientation. But, followership has not direct effect between transformational leadership and job satisfaction. The implications revealed in the study would help establish strategies to enhance partnership between leaders and followers for customer orientation as well as organization's effectiveness. Desirable partnership between leaders and followers can paired an organization's effectiveness. leaders need to understand that an organization's success is determined by promoting active followers, and devote all their energies to progressing their followership. Moreover, leaders need to provide systematic support as well and opportunities for career development of good followers, to allow them to grow into future leaders.
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참고문헌 (37)
참고문헌 신청
Alcorn, D. S / 1992 / Dynamic follwership: Empowerment at Work / Journal of applied Psychology 75 (3) : 9 ~ 13
Bjugstand, K. / 2006 / A Fresh look at Fresh look at Followership: A Model for Matching Followership and Leadership Styles / Journal of Behavioral and Applied Management 7 (
Brown, T. / 2002 / The Customer Orientation of Service Worker: Personality Trait Determinants and Effects on Self-damed Supervisor Performance Ratings / Journal of Marketing
Buhler, P / 1993 / The Flip Side of Leadership-cultivating Followers / SuperVision 54 (3) : 128 ~ 130
Burns, J. M / 1998 / Leadership / Harper & Row : 200 ~ 218
Bjugstand, K. / 2006 / A Fresh look at Fresh look at Followership: A Model for Matching Followership and Leadership Styles / Journal of Behavioral and Applied Management 7 (
Brown, T. / 2002 / The Customer Orientation of Service Worker: Personality Trait Determinants and Effects on Self-damed Supervisor Performance Ratings / Journal of Marketing
Buhler, P / 1993 / The Flip Side of Leadership-cultivating Followers / SuperVision 54 (3) : 128 ~ 130
Burns, J. M / 1998 / Leadership / Harper & Row : 200 ~ 218
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