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자료유형
학술저널
저자정보
저널정보
한국무역연구원 무역연구 무역연구 제10권 제1호
발행연도
2014.1
수록면
747 - 766 (20page)

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This study is about the effects of social responsibility activities of the discount stores on the attitudesof consumers towards the stores. The specific purpose of this study are as follows. First, this research is to prove the factors that the consumers who are using the large discountstores affect the store’s attitudes, and the effects of the store’s attitudes on the consumer’s loyalty. Especially, it’s to find the differences between the Chinese consumer and Korean consumers. Second, it is to prove whether the corporations’ social responsibility can be a meaningful moderatorbetween attitude and consumer’s loyalty. Finally, this study is to present proper strategy that maximize the consumer loyalty to the discountstores based on the empirical results. The survey was performed to consumers who use E-mart in South Korea and consumers who useWal-Mart in China in order to disclose the relationships among variables. As a result of comparative study, various meaningful relationships were revealed. Based on thesefindings, we proposed best stores strategy and implication which can be helpful to extend global distributionmarket.

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