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학술저널
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한국관광산업학회 Tourism Research Tourism Research 제36호
발행연도
2012.1
수록면
187 - 212 (26page)

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The This study is to shed light on the implications of human resource management to help enhance the management and competitiveness of a hotel corporation by finding out mediating effects of career commitment and organizational commitment on how the self-efficacy levels in a hotel employee correlate with career commitment, organizational commitment and job satisfaction. The study shows that the self-efficacy levels in a hotel employee have to do with the job satisfaction levels and there are mediating effects of career commitment and organizational commitment on how the self-efficacy levels in a hotel employee correlate with career commitment, organizational commitment and job satisfaction. With the help of this study, I hope that human resource directors will make a contribution to enhancing the productivity of a hotel corporation in the long term by developing an organization management system capable of improving organizational commitment and career commitment and preventing high turnover, absenteeism, deviance, slowdowns, tardiness and feelings of isolation among employees. It is important to recruit competent professional employees and train employees. However, high self-efficacy, organizational commitment, career commitment and job satisfaction of employees should also be prioritized.

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