지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
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Background: Patients' trust in their physicians or hospitals is important to guarantee the effectiveness of care and to encourage revisits. This study aimed to identify the relationship between the experience of requesting verification of healthcare benefit coverage via the Health Insurance Review Agency (HIRA) and patients' trust in their physicians or hospitals. Methods: For this population-based study, 800 adult respondents aged 20 to 65 years were recruited using random sampling and telephone surveys. Respondents were divided into two groups: 1) 400 people had experience in requesting the HIRA verification service for the purpose of confirmation of whether the costs they paid were appropriate among metropolitan habitants, and 2) 400 people comprised members of the public who had no experience requesting the verification service. Results: Experience with requesting verification services was likely to lower the patients' trust in medical institutions, but not in their physicians (p<0.05). In addition, patients who were satisfied with their physicians and hospitals were more likely to trust the physicians and hospitals than dissatisfied patients. Conclusion: Patients' trust might be an important factor influencing hospital success. Patients' trust in medical suppliers, such as physicians and hospitals, encourages a positive relationship between medical suppliers and patients. Therefore, medical suppliers must provide appropriate care to patients to improve patients' trust in them.
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참고문헌 (26)
참고문헌 신청
Mollborn S / 2005 / Delayed care and unmet needs among health care system users: when does fiduciary trust in a physician matter? / Health Serv Res 40(6 Pt 1):1898~1917
Goold SD / 1998 / Money and trust: relationships between patients, physicians, and health plans / J Health Polit Policy Law 23(4):687~695
Thom DH / 1999 / An intervention to increase patients’ trust in their physicians. Stanford Trust Study Physician Group / Acad Med 74(2):195~198
Pearson SD / 2000 / Patients’ trust in physicians: many theories, few measures, and little data / J Gen Intern Med 15(7):509~513
Rhodes R / 2000 / Trust and transforming medical institutions / Camb Q Healthc Ethics 9(2):205~217
Goold SD / 1998 / Money and trust: relationships between patients, physicians, and health plans / J Health Polit Policy Law 23(4):687~695
Thom DH / 1999 / An intervention to increase patients’ trust in their physicians. Stanford Trust Study Physician Group / Acad Med 74(2):195~198
Pearson SD / 2000 / Patients’ trust in physicians: many theories, few measures, and little data / J Gen Intern Med 15(7):509~513
Rhodes R / 2000 / Trust and transforming medical institutions / Camb Q Healthc Ethics 9(2):205~217
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