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자료유형
학술저널
저자정보
이진영 (인하대병원) 김화순 (인하대학교)
저널정보
부산대학교 간호과학연구소 Global Health and Nursing (글로벌 건강과 간호) Global Health and Nursing (글로벌 건강과 간호) 제11권 제2호
발행연도
2021.1
수록면
92 - 101 (10page)

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Purpose: This study aimed to investigate the relationships between family members’ perception of nurses communication styles and family satisfaction. Methods: This study adopted a descriptive correlational design. Participants were 118 family members of intensive care unit (ICU) patients. The following data were collected using questionnaires: general characteristics of participant, nurses’ communication styles, and satisfaction of critically ill patients’ family members. Results: The mean±standard deviation scores for informative, affiliative, and authoritative communication styles were 4.33±0.65, 4.06±0.73, and 1.73±0.80, respectively. There were no significant differences as per critically ill patients’ characteristics. However, family members’ satisfaction differed significantly by age. Family satisfaction sub-dimension scores on satisfaction with decision-making (F=3.36, p=.021) and care (F=3.33, p=.022) were significantly higher among family members under 40 than those between 40 and 49 years. Correlation coefficients among major variables were statistically significant (r=-.25 to r=.81), particularly those of nurses’ informative and affiliative communication styles with family satisfaction were higher than moderate. Conclusion: Thus, these results indicate that nurses in ICU should communicate using informative and affiliative styles to improve the satisfaction among family members of critically ill patients. For this purpose, all medical staff, especially, nurses and physicians should be provided with appropriate communication styles practice and continuous education on interaction with family members of ICU patients.

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