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논문 기본 정보

자료유형
학술저널
저자정보
Mingyung Kim (SK) Bo Reum Choi (University of Seoul)
저널정보
한국마케팅학회AMJ ASIA MARKETING JOURNAL ASIA MARKETING JOURNAL Vol.24 No.1
발행연도
2022.4
수록면
29 - 38 (10page)

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초록· 키워드

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Despite the diverse benefits of smart home Internet of Things (IoT) services, the biggest obstacle to the actual usage of those services is concern about privacy. However, little research has investigated the impact of privacy control on users" intention to use smart home services. Based on communication privacy management theory and privacy calculus theory, this study investigates how privacy control options affect users" perceived benefits and costs and how those perceptions affect individuals’ intentions to use smart home services by conducting an experiment. Our results showed that smart home privacy control options decreased perceived benefits and increased perceived costs. The perceived benefits and costs significantly affected the intention to use smart home security services. More intriguingly, the effect of perceived benefit was found to be stronger than that of the expected cost. This research contributes to the field of IoT and smart home research and provides practitioners with notable guidelines.

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Abstract
1. Introduction
2. Theoretical backgrounds
3. Hypotheses
4. Method
5. Results
6. Discussion
7. Implications, limitations, and future research
References

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