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논문 기본 정보

자료유형
학술저널
저자정보
김소명 (강원대학교 정신건강의학과) 주진형 (강원대학교 정신건강의학과) 변기환 (강원대학교병원 정신건강의학과) 정승민 (강원대학교병원 예방의학과) 김연미 (강원도광역치매센터) 이강욱 (강원대학교병원 정신건강의학과)
저널정보
대한신경정신의학회 신경정신의학 신경정신의학 제60권 제4호
발행연도
2021.11
수록면
366 - 378 (13page)
DOI
https://doi.org/10.4306/jknpa.2021.60.4.366

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Objectives To assess the satisfaction of dementia patients with telemedicine services. Underlying factors were extracted from a satisfaction dataset, and possible associations among factors were investigated to determine their statistical relevances. Methods A survey was conducted using a questionnaire to determine satisfaction with telemedicine services of patients with dementia in 9 public health centers and 5 designated hospitals in 8 provinces in Gangwon-do from 20 July 2020 to 31 October 2020. Four hundred and ninety-seven users responded to the survey. Factor analysis was performed on survey data and multiple linear regression was used to extract relevant factors. Results The percentage of subjects satisfied with telemedicine services was 78.8%. Thirty-five items of the satisfaction survey indicated that the five factors, that is, necessity (Cronbach’s α 0.952), satisfaction (Cronbach’s α 0.929), medical system reliability (Cronbach’s α 0.924), medical staff reliability (Cronbach’s α 0.924), and geographic vulnerability (Cronbach’s α 0.922), were related to satisfaction with telemedicine services, and that of these, geographic vulnerability was most associated with the need for telemedicine services. Conclusion This study shows that dementia patients with experience of telemedicine services were generally satisfied with treatment. Despite its limitations, the satisfaction survey was found to provide a reliable and valid scale for assessing user satisfaction.

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