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논문 기본 정보

자료유형
학술저널
저자정보
(부산대학교)
저널정보
한국인터넷전자상거래학회 인터넷전자상거래연구 인터넷전자상거래연구 제24권 제3호
발행연도
수록면
123 - 148 (26page)
DOI
10.37272/JIECR.2024.06.24.3.123

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초록· 키워드

The concept of atmosphere plays a crucial role in the fields of marketing and consumer behavior, exerting influence on consumers" purchasing decisions and behaviors based on the physical and sensory characteristics of stores or environments. However, when it comes to online shopping, consumers miss out on the sensory elements such as smell, temperature, and interior style that are present in offline stores due to the use of mechanical screens. Therefore, this study aims to investigate how live commerce atmosphere in the live shopping environment impacts consumer perception and impulsive buying intentions using the S-O-R(Stimulus-Organism-Response) model. The atmosphere is categorized into interactive atmosphere, economic atmosphere, entertainment atmosphere, and interface design. Empirical analysis results indicate that all hypotheses except for
those related to the impact of entertainment atmosphere on flow were supported. To ensure consumer satisfaction and foster long-term relationships with customers, live commerce platforms should encourage more careful and rational purchases from consumers. In an online shopping context where traditional offline store"s physical and sensory elements are absent, understanding the influence of live atmosphere becomes crucially important. This study emphasizes creating an engaging and user-friendly live commerce atmosphere to enhance user experience while positively impacting consumer behaviors.
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목차

  1. Abstract
  2. Ⅰ. 서론
  3. Ⅱ. 이론적 배경
  4. Ⅲ. 연구모형 및 연구가설
  5. Ⅳ. 연구방법
  6. Ⅴ. 결론
  7. 참고문헌

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