인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록·키워드
This study empirically examines the structural influence of sensory stimulation provided in premium head spa spaces on customers’ emotional responses and revisit intentions and aims to verify the mediating effect of emotional responses. An online survey was conducted with 300 women aged 20~40 residing in Seoul and the metropolitan area who had experienced premium head spa services. The collected data were analyzed using SPSS 26.0 to perform exploratory factor analysis, correlation analysis, and mediation effect testing (Baron and Kenny’s three-step procedure and the Sobel test). The findings show that sensory experience satisfaction positively influences both emotional response and revisit intention. Furthermore, emotional response partially mediates the relationship between sensory experience and revisit intention. These results highlight that carefully designed sensory experiences foster positive emotions, which in turn strengthen customer engagement and revisit behavior. This research expands prior work on general beauty salons to the premium head spa context, offering both theoretical insights and practical guidance for sensory-based spatial and marketing strategies.
본문·목차
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
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UCI(KEPA) : I410-151-26-02-095587058