인문학
사회과학
자연과학
공학
의약학
농수해양학
예술체육학
복합학
지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
초록·키워드
In this era of society, various sectors, including the food and beverage industry, are keen on integrating technological systems into their operational workflows to help the growth of the business itself. The adoption of technology systems in business processes, such as self-ordering system kiosks, tablets, or QR code menus, has become an emerging trend, including many stores, hotels, airports, and restaurants that eliminating inefficiency of manual ordering and reducing paper waste due to book menu. Many restaurants have been enabling customers to use a QR code method to order menus from their tables, which makes this study aim to examine the impact of self-ordering with QR codes within the scientific community. The literature review method is used in this research by analyzing 324 data encompassing a diverse range of sources, including articles, reviews, conference papers, books, and book chapters conducted since June 2023, spanning the publication years from 2018 to 2023. The analysis shows keywords related to self-service technology, technology acceptance, restaurant, etc. has been emerging trends within scientific community apart from there are gaps for further study. Nevertheless, self-ordering systems with QR codes are sought after for their potential to enhance efficiency and speed, reduce human error, save costs, improve the customer experience, and provide real-time order tracking. Using self-ordering is also related to the SDGs in improving industry, innovation, and infrastructure because it can support inclusive and sustainable industry.
인공지능 문자 인식 모델을 통해 추출된 텍스트로, 일부 오타나 오류가 포함될 수 있으나 지속적으로 개선 중입니다.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.
오류를 발견하셨다면 해당 부분을 드래그한 후 ' 를 통해 신고해주세요.