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논문 기본 정보

자료유형
학위논문
저자정보

황명구 (충북대학교, 충북대학교 대학원)

지도교수
이기주.
발행연도
2013
저작권
충북대학교 논문은 저작권에 의해 보호받습니다.

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이 논문의 연구 히스토리 (3)

초록· 키워드

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Ethical management is an essential factor for a profit-making organization and a nonprofit organization. Especially, ethical management is fundamental principle for social welfare facilities as a nonprofit organization. However, constant unethical behaviors have been extremely harmful to the organization’s reputation. The purpose of this study is to classify a type of unethical behaviors which are contrary to the realization of value for social welfare and help social welfare facilities vitalize ethical management by removing the causes of unethical behaviors. On that account, the following subjects of study are set up:

1. What are the types of unethical behaviors at social welfare facilities
2. What are the causes of unethical behaviors at social welfare facilities?
3. What are the alternatives to reduce unethical behaviors at social welfare facilities?
4. What are the plans to vitalize ethical management at social welfare facilities?
It is difficult to investigate the causes of an unethical matter at social welfare facilities because it is a sensitive issue. Because of the difficulty of study, there are not any researches done in this field even though it is an interesting topic. This study, therefore, focuses on a qualitative research through in-depth interviews with site experts, who are aware of unethical matters at social welfare facilities.
After the orientation, the fifteen site experts receive a questionnaire with eight open-ended questions through a personal email. The contents of questions are as in the following: whether or not, they have experiences to face unethical behaviors, what they felt at the moment, how they handled the unethical behaviors, causes of unethical behaviors, and etc. At the second stage, more results were collected from nine other site experts with the same procedure. Lastly, in-depth interviews were done with the questionnaire based on the results from the first and the second stages.
In the meantime, the unethical behaviors at social welfare facilities were judged by unilinear point of view like social ethics. Actually, this causes other problems, i.e. damaged image and a negative impact on fund-raising. Therefore, this study has three main parts: social ethics, business ethics, and social welfare ethics. This study shows causes of unethical behaviors and suggests alternatives for them with communal virtue of social ethics, social responsibility and producing profits of business ethics, human dignity of social welfare ethics.
Through these analyses, the following study results were achieved. The most unethical behaviors at social welfare facilities are misappropriation of public money and diverting funds to other purpose by the insiders like a corporate chairman of the board, directors, and employees. The second largest unethical behaviors are abuses of human rights like violent language, assault, and confinement aimed at clients and raising moral and legal issues by violating unethical behaviors both inside and outside of social welfare facilities.
In this study, all causes are divided into three ethical fields: social ethics, business ethics, and social welfare ethics. First, in social ethics disharmony, between social welfare site and the real world, conflict between consigned corporate and facilities, and limits of impractical budget for social welfare facilities had caused unethical behaviors. Second, in business ethics, dissatisfaction on personal desires, the connivance of the organization with unethical behaviors, shortages of working expenses and operating expenses had caused problems. Last, in social welfare ethics, no power to decide matters for the clients and value variances between operators(incl. employees) and clients had caused problems. Especially, conflicts of value variances are one of the most serious problems that cause unethical behaviors.
This study suggests alternatives against these problems for three different ethics fields. In the social ethics field, people need to improve their thought of social welfare facilities, and operators also need to have quick actions against changing social circumstances with improvement in working conditions and actualizations of social welfare systems. In addition, this study suggests building objective review system, setting up the proper budgets for social welfare facilities, and improving the conditions of contacting on consignment. For business ethics field, it suggests reestablishing values between individuals and organizations, improving the organization cultures, adjusting between the working expenses and operating expenses, and respecting character of public interest and human dignity. Last, for the social welfare ethics fields, the suggestions of this study are strengthening the power of self-determination, reestablishing the value of social welfare ethics among members of organizations, convergence of the values for both individuals and organizations, and introducing constant administration.
In the conclusion, this study shows the necessity of the ethical management with the integrated point of view for improving the circumstances of social welfare facilities. Therefore, this study suggests people can vitalize the ethical management at the social welfare facilities through reinterpreting the unethical behaviors with the integrated point of views, plans for vitalizations of integrated ethical management, and establishments of ethical management.

목차

제1장 서론 1
제1절 연구의 목적 1
제2절 연구범위와 방법 5
1. 연구범위 5
2. 연구방법 7
제2장 사회복지기관 윤리경영의 이론적 배경 9
제1절 사회복지기관의 윤리경영의 의의 9
1. 사회복지기관의 특성 9
2. 사회복지기관 윤리경영의 의미 12
3. 사회복지기관 윤리경영의 한계와 필요성 15
제2절 사회복지기관의 비윤리 행위 개념과 실태 19
1. 비윤리 행위 개념과 유형 19
2. 사회복지기관의 비윤리 행위 실태 25
제3절 사회복지기관의 윤리경영 시각 27
1. 사회복지기관의 윤리스펙트럼 27
2. 새로운 시각의 사회복지기관 윤리경영 필요성 34
제4절 선행연구 42
1. 영리기관의 윤리경영 42
2. 비영리기관의 윤리경영 45
3. 영리기관과 비영리기관 윤리경영 비교 49
제3장 연구 설계 58
제1절 연구의 분석틀 58
제2절 연구과정 61
1. 연구 진행 과정 61
2. 연구 방법 63
제3절 연구 참여자 및 분석 67
1. 연구 참여자의 선정 67
2. 자료수집 및 분석 방법 71
제4장 사회복지기관의 비윤리 행위 사례분석 및 윤리경영 활성화 73
제1절 비윤리 행위 분석 73
1. 사례분석 73
2. 윤리영역별 분석 78
제2절 사회복지기관 비윤리 행위의 영역별 원인 분석 90
1. 사회윤리영역 91
2. 기업윤리영역 100
3. 사회복지윤리영역 109
4. 단선적 관점의 윤리 판단 비윤리 행위 원인 117
제3절 사회복지기관 윤리경영 활성화 방안 123
1. 사회복지윤리경영에서의 통합윤리 정립 123
2. 사회윤리적 영역 126
3. 기업윤리적 영역 132
4. 사회복지윤리적 영역 138
5. 통합적 윤리관점의 사회복지기관 윤리경영 활성화 143
제5장 결론 154
참고문헌 157
부록 165
1. 신문을 통해 드러난 사회복지기관 비윤리적 행위 165
2. 연구 참여 동의서 167
3. 면접 기록지 168

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