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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국의사결정학회 의사결정학연구 의사결정학연구 제13집
발행연도
2005.12
수록면
15 - 50 (36page)

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초록· 키워드

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This study tried to perform an empirical research to test whether there is the casual relationship among TQM factors, production control goals and organizational performance or not. In order to test the hypotheses designed in this study, questionnaire had been designed and distributed to 300 companies which had got the ISO certification. Then the data from the questionnaires was analyzed with AMOS to test the research hypotheses.
From the empirical tests of this study, it was found that the TQM factors have a strong effect to the production control goals and that the production control goals have strong indirect effects to the organizational performance instead. Then it was found that the learning promotion factors had been influenced by the TQM process and had also effected to the production control goals. In other words, the better performance of production control goals can be achieved by the learning factors. Also this study tried to investigate whether the learning factors would influence to the production control goals, such as quality, cost, flexibility and dependability, or not. This means that the learning factors would promote the achievement of production control goals, and that this study would try to test empirically using the structural equation modelling, in which the concept of latent variables is introduced.
From the empirical tests of this study, it was found that the learning factor is influenced by the TQM factors and promotes the achievement of production control goals.

목차

Abstract
Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 연구모형의 설계
Ⅳ. 실증분석
Ⅴ. 실증분석
Ⅵ. 요약 및 결론
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