지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2019.9
- 수록면
- 101 - 114 (14page)
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초록· 키워드
오류제보하기
Background: Research on the emotional labor of firefighters is actively being carried out, but studies that analyze emotional labor separately by job types, working departments, and other conditions of firefighters are insufficient. The purpose of this study is to investigate the difference in emotional labor level between departments and other conditions of firefighters.
Methods: A total of 287 Korean firefighters were included for analysis. The demands of emotional labor and emotional damage were measured using the Korean Emotional Labor Scale. To analyze the conditions and factors affecting the emotional labor level of the firefighters, logistic regression analysis was performed using the emotional labor high risk group as a dependent variable.
Results: The average score of overall emotional labor level of the firefighters was 47.2 ± 17.3, and the prevalence of high risk firefighters with emotional labor was 27.1%. It was found that the emergency medical service and administration departments showed a higher prevalence of high risk emotional labor firefighters than did other departments. The result of multiple logistic regression analysis for the high risk emotional labor firefighters showed that the adjusted odds ratio of emergency medical service department compared to the reference group (the rescue department) was 2.89 (95% confidence interval [CI]: 1.02–8.24).
Conclusions: Among the firefighters, the emergency medical service department is a high risk factor for emotional labor. Therefore, education and prevention training on emotional labor should be more thorough before work shifts
Methods: A total of 287 Korean firefighters were included for analysis. The demands of emotional labor and emotional damage were measured using the Korean Emotional Labor Scale. To analyze the conditions and factors affecting the emotional labor level of the firefighters, logistic regression analysis was performed using the emotional labor high risk group as a dependent variable.
Results: The average score of overall emotional labor level of the firefighters was 47.2 ± 17.3, and the prevalence of high risk firefighters with emotional labor was 27.1%. It was found that the emergency medical service and administration departments showed a higher prevalence of high risk emotional labor firefighters than did other departments. The result of multiple logistic regression analysis for the high risk emotional labor firefighters showed that the adjusted odds ratio of emergency medical service department compared to the reference group (the rescue department) was 2.89 (95% confidence interval [CI]: 1.02–8.24).
Conclusions: Among the firefighters, the emergency medical service department is a high risk factor for emotional labor. Therefore, education and prevention training on emotional labor should be more thorough before work shifts
목차
ABSTRACT
BACKGROUND
METHODS
RESULTS
DISCUSSION
CONCLUSIONS
REFERENCES
참고문헌 (44)
참고문헌 신청
Hennig-Thurau T / 2006 / Are all smiles created equal? How emotional contagion and emotional labor affect service relationships / J Mark 70(3):58~73
Hochschild AR / 2015 / The managed heart / University of California Press :47~54
최희정 / 2018 / 한국어판 감정노동전략 측정도구의 신뢰도와 타당도: 임상간호사를 대상으로 / 간호행정학회지 24(2):161~170
Pugliesi K / 1999 / The consequences of emotional labor: Effects on work stress, job satisfaction, and well-being / Motiv Emot 23(2):125~154
주경숙 / 2017 / 소방공무원의 감정노동과 조직몰입간의 관계 / Crisisonomy 13(4):45~54
Hochschild AR / 2015 / The managed heart / University of California Press :47~54
최희정 / 2018 / 한국어판 감정노동전략 측정도구의 신뢰도와 타당도: 임상간호사를 대상으로 / 간호행정학회지 24(2):161~170
Pugliesi K / 1999 / The consequences of emotional labor: Effects on work stress, job satisfaction, and well-being / Motiv Emot 23(2):125~154
주경숙 / 2017 / 소방공무원의 감정노동과 조직몰입간의 관계 / Crisisonomy 13(4):45~54
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