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논문 기본 정보

자료유형
학술저널
저자정보
Park, Jong-Youel (Dept. of Smart IT, Baewha Women's University) Chang, Young-Hyun (Dept. of Smart IT, Baewha Women's University)
저널정보
한국인터넷방송통신학회 International journal of internet, broadcasting and communication : IJIBC International journal of internet, broadcasting and communication : IJIBC 제10권 제3호
발행연도
2018.1
수록면
115 - 120 (6page)

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Current medical tourism is focused on the services of large hospitals and it is hard to find ways to attract the users. Users collect information for medical tourism through various paths in order to receive the medical consultations and customized tour services. To expand medical tourism to small and medium sized hospitals, it is necessary to have the customized medical consultations, tours and interpreter services, which are the key elements of medical tourism. This study suggests ways to provide the services based on information on medical consultations, tours and interpreter services that users had experienced directly, and also based on the platform for the essential items integrated from users, hospitals and guides' viewpoints. With information on hospitals that provide medical consultations and guides who are able to provide professional services in translation, interpretation and customized tour, users may accumulate and share the information about hospitals and customized tours verified by other users from the integrated platform. To match the contents provided by hospitals and guides with information experienced by users into a system, this study suggests the construction plan for the service model that can match the experience information between users and hospitals, between users and guides and between hospitals and guides systematically by operating the data in the universal container.

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