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논문 기본 정보

자료유형
학술저널
저자정보
김무전 (국민대학교) 안현철 (국민대학교)
저널정보
한국인터넷전자상거래학회 인터넷전자상거래연구 인터넷전자상거래연구 제21권 제2호
발행연도
2021.4
수록면
103 - 128 (26page)
DOI
10.37272/JIECR.2021.04.21.2.103

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초록· 키워드

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The devastating COVID-19 pandemic has disrupted our lives in many ways. Retailers, in particular, are suffering from these catastrophes, and consumers are forced to change their shopping behavior to conform to the next normal. To understand the impact of COVID-19 on consumer behavior, we investigated the impact of the product characteristics on changes in sales performance caused by COVID-19. For this, we collected data on online sales performance of a beauty retailer in Korea, and analyzed them by using an event study approach. Overall, sales of beauty products was found to decline due to COVID-19. However, the level of negative impact was different depending on product characteristics. Specifically, sales of dietary health foods and skin improvement products had less negative impact than general cosmetics. We also found that the negative impact the pandemic had on credence product sales was not as much as its impact on experience product sales. Moreover, the decline in sales of skin care products was less than makeup products. Lastly, the decline in low-priced products was less than that of high-priced products, but the difference was not statistically significant. This research sheds a light on how to overcome the COVID-19 pandemic for online retailers.

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Abstract
Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 연구모형
Ⅳ. 연구방법 및 실증분석
Ⅴ. 연구결과
Ⅵ. 결론
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