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논문 기본 정보

자료유형
학술대회자료
저자정보
Gyungbhin Kim (Seoul National University) Dae Hwan Jin (Seoul National University) May Jorella Lazaro (Seoul National University) Gozde Muglali (Seoul National University) NamWoo Cho (Seoul National University) Seung Yun Ha (Seoul National University) Myung Hwan Yun (Seoul National University)
저널정보
대한인간공학회 대한인간공학회 학술대회논문집 2021 대한인간공학회 춘계학술대회
발행연도
2021.6
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85 - 85 (1page)

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Objective: The aim of this study is to understand and compare the user experience of smart speakers for users with disabilities and users with non-disabilities through a questionnaire survey and written interview. Background: In recent years, research on the user experience of smart speakers have been actively conducted. However, most studies have focused on users without disabilities. As disabilities lead users with disabilities to interact differently with smart speakers compared to users without disabilities, it is necessary to gain a better understanding of the user experience of users with disabilities and compare the two different user groups. Method: An online questionnaire including a section for written interview was conducted to 19 participants that have experience with smart speakers. The collected data were analyzed statistically and qualitatively to examine the difference between two user groups and to thoroughly understand user experience issues while using smart speakers. Descriptive analysis and Mann-Whitney U-test were conducted to test differences between groups, and qualitative analysis was performed through classification and semantic network analysis. Results: From the descriptive analysis, significant difference was found only in use frequency. Qualitative analysis on the written interview showed that participants with disabilities frequently mentioned problems related to compatibility with other de ... 전체 초록 보기

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