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논문 기본 정보

자료유형
학술저널
저자정보
이순희 (호원대학교) 이승자 (한라대학교)
저널정보
대한미용학회 대한미용학회지 대한미용학회지 제16권 제3호
발행연도
2020.1
수록면
269 - 278 (10page)

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초록· 키워드

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This study investigated the relationship between beauty welfare services and life satisfaction among elderly people. Residents of elderly welfare facilities in the Jeollabuk-do province of Korea aged 60 or older were surveyed.Results indicated that men were more satisfied with beauyt welfare services than women,with high levels of satisfaction reported in the following groups: ‘70-79 (age)’, ‘seodang (private village school)/elementary school graduates (education)’, ‘myself (provision of living expenses)’, ‘KRW 500,000 or less (average monthly income)’, ‘singles (marital status)’ and ‘living with a spouse (cohabitation)’. Correlations examining satisfaction with beauty welfare services based ongeneral characteristics indicated men were more satisfied than women in all fields, such as professionalism, handling of customer complaints, physical environment, and customer satisfaction. Due to the age of the respondents ‘seodang/elementary school graduates’ was the most common response in terms of educational background. Lower, average monthly income was most common in respondents who indicated they were single, in terms of marital status. Differences in cohabitant were most apparent in those ‘living alone’. In terms of life satisfaction, women reported highersatisfaction than men. As the average monthly income increased, life satisfaction also increased in the categories -of ‘60-69 (age)’, ‘high school graduates or higher (education)’ and ‘spouse (provision of living expenses)’. Regarding the influence of satisfaction with beauty welfare services on life satisfaction, as the physical environments and customer satisfaction increased, life satisfaction improved. In conclusion, findings indicate correlations between satisfaction with beauty welfare services and life satisfaction.

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