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논문 기본 정보

자료유형
학술저널
저자정보
김성곤 (창원대학교) 박영근 (창원대학교) 박재진 (창원대학교)
저널정보
한국인터넷전자상거래학회 인터넷전자상거래연구 인터넷전자상거래연구 제22권 제6호
발행연도
2022.12
수록면
37 - 55 (19page)
DOI
10.37272/JIECR.2022.12.22.6.37

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초록· 키워드

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This study examines how the characteristics of ebook subscription service affect consumers" perceived value and behavioral intention. And it was verified whether the perceived value plays a mediating role between the characteristics of the ebook subscription service and the behavioral intention. In addition, it was verified whether there is a moderating effect of self-efficacy between ebook subscription service characteristics and perceived value. Data collection was conducted by requesting Embrain Research from May 10 to 15, 2022 for users with ebook subscription experience. A total of 318 questionnaires collected were used for the final analysis. The analysis results are as follows. First, it was found that content characteristics have a positive effect on both functional and emotional values. Personalization characteristic had a positive effect on emotional value, but functional value was not significant. Second, both functional and emotional values had a positive effect on subscription loyalty, but termination intention was rejected. Third, as a result of the mediating effect test, the perceived value was partially mediated between the characteristics of ebook subscription service and subscription loyalty. And only emotional value partially mediated the relationship between personalization characteristics and subscription loyalty.

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Abstract
Ⅰ. 서론
Ⅱ. 이론적 배경과 가설설정
Ⅲ. 연구방법
Ⅳ. 실증분석
Ⅴ. 결론
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