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논문 기본 정보

자료유형
학술저널
저자정보
Tri Minh CAO (Ho Chi Minh City Open University) Phi-Hung NGUYEN (FPT University)
저널정보
한국유통과학회 유통과학연구 유통과학연구 제19권 제10호
발행연도
2021.10
수록면
17 - 22 (6page)

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Purpose: Covid-19 has caused an unprecedented situation for the tourism industry with slumping demand during the outbreak and many uncertainties about tourist behavior in the post-pandemic. This study is aimed to discover the distribution in the behavior of tourists in Vietnam, whose government has taken serious and early actions towards the health crisis and among the earliest to reopen the economy. Research design, data, and methodology: We adopted a mixed-method approach - combining qualitative interviews with quantitative research using a questionnaire survey. Through the form of the online survey through social networking channels: Facebook, Gmail. The study received 261 valid responses for analysis. Multivariate analysis techniques were used: descriptive statistics, exploratory factor analysis (EFA). Results: From the data and result of EFA, the result showed that the distribution of tourist behavior could be grouped into four main factors, including (1) the general impacts, (2) travel-related behaviors; (3) attitudes and preferences regarding modes of tours and destinations; (4) awareness of safety and hygiene. Conclusions: These results highlighted the importance of the theory of perceived risks in explaining the travelers’ prudent decisions. In addition, this study provides practical implications for policymakers and various stakeholders of Vietnam’s tourism industry in formulating the recovery strategy.

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