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논문 기본 정보

자료유형
학술저널
저자정보
Duong Van Chien (School of Management and Marketing Curtin University Perth Australia) Sung Billy (School of Management and Marketing Curtin University Perth Australia) Barber Matthew (School of Management and Marketing Curtin University Perth Australia) Regolini Emma (School of Management and Marketing Curtin University Perth Australia) Teah Min (School of Management and Marketing Curtin University Perth Australia)
저널정보
한국마케팅과학회 Journal of Global Scholars of Marketing Science(마케팅과학연구) Journal of Global Scholars of Marketing Science(마케팅과학연구) 제32권 제4호
발행연도
2022.9
수록면
554 - 578 (25page)
DOI
10.1080/21639159.2022.2033131

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The current study aims to use immersive technologies to examine how: (1) store design, (2) sensory pleasantness, and (3) store’s perceived luxury influence brand and product evaluation for an FMCG food brand. A total of 668 participants were immersed in a 180-degree, dome-shaped virtual reality display that simulated an FMCG flagship store. A self-reported survey was administered after the exposure to the stimulus to measure store design pleasantness, sensory pleasantness, store’s perceived luxury, product evaluation, brand evaluation, and purchase intent. The current research demonstrates the positive effects of store design and pleasantness and perceived luxury on consumer evaluations of food products and brands in the context of FMCG flagship stores. The present study indicates that flagship stores could serve as a potential alternative to traditional retail outlets for FMCG food brands. This is important for FMCG brands as they can negate their reliance on traditional retailers and stimulate positive perceptions towards brands and products.

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