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학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
커뮤니티
연구자들이 자신의 연구와 전문성을 널리 알리고, 새로운 협력의 기회를 만들 수 있는 네트워킹 공간이에요.
논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2023.12
- 수록면
- 587 - 609 (23page)
- DOI
- 10.5143/JESK.2023.42.6.587
이용수
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해당 논문이 위치하는 상위 비율을 의미합니다.
초록· 키워드
오류제보하기
Objective: The purpose of this study is to conduct a systematic literature review in order to understand the communication characteristics of nurses, including measurement tools, subjects, influencing factors, and improvement strategies. Background: Nurses assist doctors in medical treatments, adhering to prescribed medical interventions and established nursing procedures. They also take emergency measures in the absence of physicians, monitor and document patients" conditions, and provide explanations about treatments and disease prevention to patients and their families. The role of a nurse encompasses these responsibilities, underscoring the significance of effective communication skills during the execution of these tasks.
Method: The study was conducted based on research articles retrieved from academic paper databases such as KISS, DBPIA, RISS, and KCI, using the search query on September 2, 2022. The search query used for selecting the articles was as follows: ((nurse AND hierarchy) OR (nurse AND patient AND communication) OR (nurse AND physician AND communication)). A total of 895 research articles were retrieved from academic paper databases on September 2, 2022, with 135 from KISS, 370 from DBPIA, 301 from RISS, and 89 from KCI. After removing duplicate articles, 434 articles remained for consideration. Among these, 374 articles were excluded based on inclusion and exclusion criteria, resulting in a final selection of 60 articles. These 60 articles were utilized for conducting a systematic literature review.
Results: In this study, we examined communication assessment tools, communication proficiency, factors influencing communication, and potential improvement strategies. The GICC was the most frequently used communication assessment tool. Communication proficiency was found to be highest in the miscellaneous ward, while informal communication methods were less common. Factors influencing communication were identified as personal and organizational characteristics. Proposed strategies for improving communication included educational programs for enhancing communication skills, expressing opinions to supervisors, and activating informal organizational networks.
Conclusion: This study conducted a comprehensive literature review to examine the communication level of nurses, their communication subjects, influencing factors on communication, and potential avenues for improvement. Through this research, it is anticipated that the study"s findings can serve as foundational data for enhancing deteriorated working environments due to communication issues among nurses.
Application: The aim of this study is to provide foundational data for addressing the physical consequences (such as assault, punctures, cuts) and psychological health issues (emotional exhaustion, verbal abuse) experienced by nurses due to inappropriate communication. The goal is to offer solutions that enable them to work in a safer and healthier working environment.
Method: The study was conducted based on research articles retrieved from academic paper databases such as KISS, DBPIA, RISS, and KCI, using the search query on September 2, 2022. The search query used for selecting the articles was as follows: ((nurse AND hierarchy) OR (nurse AND patient AND communication) OR (nurse AND physician AND communication)). A total of 895 research articles were retrieved from academic paper databases on September 2, 2022, with 135 from KISS, 370 from DBPIA, 301 from RISS, and 89 from KCI. After removing duplicate articles, 434 articles remained for consideration. Among these, 374 articles were excluded based on inclusion and exclusion criteria, resulting in a final selection of 60 articles. These 60 articles were utilized for conducting a systematic literature review.
Results: In this study, we examined communication assessment tools, communication proficiency, factors influencing communication, and potential improvement strategies. The GICC was the most frequently used communication assessment tool. Communication proficiency was found to be highest in the miscellaneous ward, while informal communication methods were less common. Factors influencing communication were identified as personal and organizational characteristics. Proposed strategies for improving communication included educational programs for enhancing communication skills, expressing opinions to supervisors, and activating informal organizational networks.
Conclusion: This study conducted a comprehensive literature review to examine the communication level of nurses, their communication subjects, influencing factors on communication, and potential avenues for improvement. Through this research, it is anticipated that the study"s findings can serve as foundational data for enhancing deteriorated working environments due to communication issues among nurses.
Application: The aim of this study is to provide foundational data for addressing the physical consequences (such as assault, punctures, cuts) and psychological health issues (emotional exhaustion, verbal abuse) experienced by nurses due to inappropriate communication. The goal is to offer solutions that enable them to work in a safer and healthier working environment.
목차
1. Introduction
2. Method
3. Results
4. Discussion
5. Conclusion
References
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