본 연구는 부동산중개업의 재무성과에 중요한 영향을 미치는 요인들을 탐색적으로 검토하고자 하였다. 부동산중개업의 성공요인은 기업가 특성, 고객관리, 경영목적 및 부동산 특성, 입지 등으로 하였으며 그리고 경영 차별화 및 광고 전략 등이 재무성과에 미치는 영향도 살펴보았다. 주요 분석결과 첫째, 추출된 요인으로 회귀분석 결과 매출액에 영향을 미치는 변수는 도전적ㆍ자아개발, 서비스관리, 사무실위치 등이 유의하고, 주관적 성과에 유의한 변수는 도전적ㆍ자아개발, 부동산 일반특성 및 업무특성 그리고 고객관리 특성변수이었다. 둘째, 매출액과 광고전략 간의 평균치 차이검정 결과는 부동산잡지와 일간신문의 광고 효과가 큰 것으로 나타났다. 이는 부동산중개업(거래)의 정보는 부동산 전문잡지에서 얻는 것으로 보인다. 순이익도 부동산 잡지로 광고하는 것이 높은 것으로 나타났다. 순이익과 사무실 위치 간의 분석은 주거지역, 아파트 지역이 높은 것으로 나타났다. 셋째, 설문지를 부정, 보통, 긍정으로 재분류하여 카이제곱 검정 결과는 순이익과 경영 차별화 전략 간의 분석은 고객친절, 물건 차별화 전략이 적자보다 흑자가 많은 것으로 나타났다. 경영목적과 부동산 전문교육 유무간의 분석은 전문교육을 받은 집단의 부와 생활의 질 향상, 능력발휘 등의 변수는 긍정적인 의견이 더 많은 것을 볼 수 있었다.
This study investigated the factors with important influences on financial performance of real estate industry. The success factors were personal characteristics, consumer service, management purpose, real estate factors, location factors and such. Also, the influence of education of government/ association, competitive differentiation strategy and advertisement strategy on performance was also investigated. As the result of analysis, first, regression analysis was executed with extracted factors, which indicated that the significant variables influencing sales were challenging/ personal development, service management, office location and such, and the significant variable for net profit was the characteristics of real estate tasks. Second, the result of average value difference test(T-test) between sales and professional education was significant, and professional education appears to influence sales. The analysis between net income and gender showed that male was higher than female. The analysis between sales and advertisement strategy showed that real estate magazines and daily newspapers had great advertisement effects. The analysis between office location and sales showed that subcenter and general residential area were found to be high, which was the same for net income. Third, the survey was recategorized to negative, normal, and positive and Chi-Square Test(X2 test) was executed; the analysis between sales and professional education showed that the group that received professional education was found to be higher, and for between sales and gender, female licensed real estate agents were higher than male counterparts. Between net income and office location, apartments, residential areas, and commercial areas were more surplus than deficit. Between net income and competitive differentiation strategy, customer kindness/ product differentiation strategy, or service/ ad differentiation was much higher for surplus group than deficit group.