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논문 기본 정보

자료유형
학술저널
저자정보
황윤용 (조선대학교) 이기상 (조선대학교) 조진영 (조선대학교) 오민정 (조선대학교)
저널정보
한국서비스경영학회 서비스경영학회지 서비스경영학회지 제18권 제3호
발행연도
2017.9
수록면
251 - 277 (27page)

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초록· 키워드

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The purpose of this study is to examine the role of cognitive age in identifying the difference in consumer preference value of consumers by generation, and to examine the influencing factors of cognitive age. Specifically, we looked at health, finance, and social capital as representative factors influencing cognitive age and examined how these factors differ according to generation.
As a result of the study, first, the value of consumption pursuit was found to be different according to each generation. In particular, although not statistically significant, there was a clear difference in the tendency to pursue safety, and there was a difference in self-fulfillment, sense of achievement, and intimate relationship with others.
Second, it was confirmed that there is a difference in the age of cognition between the younger and the older age group. In other words, the older age, the more consumers perceive that they are younger than the chronological age.
Third, we confirmed that subjective health status and social capital interact with generation and affect cognitive age.
Specifically, consumers with better health status perceived themselves as younger, especially in just older age groups. In the case of social capital, the higher the perception of the connected social capital forming the diverse social networks, the lower the cognitive age.
The results of this study suggest that consumers" cognitive ages can be used as important factors in various contexts such as marketing strategy formulation and market segmentation, and the differentiated approach may be needed in product development or persuasive message appeal that reflects preference value of each generation as the tendency of consumers" preferred consumption value.

목차

Abstract
Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 연구가설 설정
Ⅳ. 연구방법 및 가설검증
Ⅴ. 결론
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UCI(KEPA) : I410-ECN-0101-2018-324-001321255