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자료유형
학술저널
저자정보
이세희 (한서대학교 피부미용화장품과학과 시간강사) 이현주 (한서대학교 대학원 미용과학과 대학원생) 최은영 (한서대학교 피부미용화장품과학과 교수)
저널정보
한국미용학회 한국미용학회지 한국미용학회지 제27권 제1호
발행연도
2021.1
수록면
97 - 110 (14page)

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The purpose of this study was to compare the effects emotional labor, job stress, welfare, perception of wage estimation on turnover intention between esthetician in independent esthetic shop and in hospital-annex esthetic shop to provide basic data to be used for a better manpower management. From February 1 to July 30, 2019, in Seoul and Gyeonggi area, the results from 114 estheticians in independent esthetic shop and 117 estheticians in hospital-annex esthetic shop are analyzed. The survey was conducted with SPSS 23.0 program, which was used by χ²-test regression. The main results of this study are listed below. First, as a result of comparing emotional labor, job stress, welfare, perception of wage estimation and turnover intention, emotional labor showed significantly higher estheticians working in hospital-annex esthetic shop, and perception of wage estimation was significantly higher in the estheticians working in independent esthetic shop. The significant predictor factors of turnover intention were workplace culture(β=.227, p<.01) and muscle or skeletal pain(β=.185, p<.05) in independent esthetic shop, while The most important predictor factors of turnover intention of estheticians in hospital-annex esthetic shop were satisfaction with the salary level(β=-.282, p<.01), workplace culture(β=.216, p<.05) and salary deduction(β=.209, p<.05). The limitations are as follows, The first reason, because the study area was limited in securing representative of the sample by limiting the area to Seoul and Gyeonggi-do. The second reason, it was questionnaire survey was conducted esthetician in independent esthetic shop and in hospital-annex esthetic shop, but there was a limitation because the questionnaire had to be conducted with the consent of the director. In future research is expected that comparative studies by industry will be conducted in more detailed areas. The finding of this study can be used as basic data for effective estheticians resource management and working environment in both esthetic shop.

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