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학술저널
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한국관광연구학회 관광연구저널 관광연구저널 제19권 제2호
발행연도
2005.8
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1 - 19 (19page)

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In large foodservice companies, marketing staffs are developing various ideas to secure the competitive advantage in food service industry by building various marketing strategy for market related conditions. Also, they are trying to attempt market sharing to secure competitive advantage as event, promotion, and various discount policies, and to secure clients in various angles. This can be considered as strategic aspect to raise the brand assets of food service company. The research on brand recognition of existing hotel is being studied by treating already the elevation of room sales, but the research on brand recognition in foodservice industry is not being done properly as it has lots of shortcomings. I measured the recognition of each company using K-BPI developed by Korea Management Association Consulting, and examined the comparison ranking through point conversion. As the result, the 1st was Outback Steak, the 2nd was T.G.I Friday`s, the 3rd was Marche, the 4th was Vips and the 5th was Gran Piatto. I would like to make clear that this ranking does not show the ranking of brand recognition of each company. This research was done only with brand recognition on the bases on the survey that customer responded directly as initial recollection, unassisted recognition, and assisted recognition. On the other hand, by the ranking through average difference analysis according to attribute factor of the brand recognition, the 1st was Outback Steak, the 2nd was Vips, the 3rd was Marche, the 4th was T.G.I Fridays, and the 5th was Gran Piatto. I would like to examine brand recognition by analysing each company demographically with the attribute of brand recognition. To see the verification of hypothesis 1, it was approved as men in sex, 20~30s in age, college graduate(mainly university student) in academic background, and unmarried in marriage. From the result above, it seems to need to raise brand recognition as systemized strategy through securing clients in specific position through market segment in marketing strategy of foodservice company. Also in planning to open new shop in the future, it is required to build to its industrial location by building strategic and plan considering of favor factor. The result of verification analysis of hypothesis 2 shows that familiarity and favorable impression are significant factors in each company. Also when comparing the brand recognition attribute with average of overall companies, favorable impression has little bit low average value. So foodservice companies should try with all their might in this area. The analysis result of hypothesis 3 shows that favorable impression had lower average value than other factors. As favorable impression showed low average value in hypothesis 2, it was low among brand attributes. To put together hypothesis 1, 2 and 3, it can be seen that favorable impression is commonly important factor among brand recognition factors. Foodservice companies need to raise the brand recognition through market segment, and various marketing activities with interest in the factor of favorable impression.

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