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논문 기본 정보

자료유형
학술저널
저자정보
김서인 (동명대학교 뷰티케어학과)
저널정보
대한미용학회 대한미용학회지 대한미용학회지 제16권 제4호
발행연도
2020.1
수록면
431 - 441 (11page)

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초록· 키워드

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The purpose of the current study was to understand the effect of beauty workers’ job stress on organizational effectiveness and to examine the moderating effect of organizational commitment on job stress and organizational effectiveness. Participants included 303 beauty workers in Busan, Korea who were administered a questionnaire regarding job stress, job satisfaction, turnover intention, and organizational commitment. Data were coded and cleaned prior to analysis using SPSS. The results indicate that job stress had a significant effect on organizational effectiveness, suggesting that stress management for beauty industry workers is an important factor to be addressed for improved organizational effectiveness. A regression analysis was conducted to examine whether job stress that affects organizational effectiveness was moderated by organizational commitment. Results found that there was a significant relationship between job stress and organizational commitment, suggesting that organizational commitment moderates the relationships between job stress, job satisfaction, and turnover intention. Given the current findings, organization management plans that can relieve job stress and promote organizational commitment of employees should be constructed to enhance job satisfaction, reduce employee turnover, and improve systems and personnel, thereby improving business performance.

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