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자료유형
학술저널
저자정보
신왕선 (서원대학교)
저널정보
관광경영학회 관광경영연구 관광경영연구 제24권 제6호
발행연도
2020.1
수록면
253 - 283 (31page)

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This study attempts to derive the effect of perceived values (temporal value, psychological value, economic value) of coffee specialty store brand image (functional image, symbolic image, empirical image) on revisit intention. Therefore, it is intended to suggest the direction in which customer satisfaction with coffee shops leads to revisiting, and to present efficient management and detailed results of coffee shops. First, as a result of verifying the hypothesis 1 that the brand image of a coffee shop will affect the temporal value of perceived value, it was found that the brand image had a positive (+) effect on temporal value. Second, as a result of verifying the hypothesis 2 that the brand image of a coffee specialty store will affect the psychological value of perceived value, it was found that the brand image had a positive (+) effect on all psychological values. Third, as a result of verifying the hypothesis 3 that the brand image of a coffee shop will affect the economic value of perceived value, it was found that the brand image had a positive (+) effect on economic value. Fourth, as a result of verifying the hypothesis 4 that the perceived value of coffee specialty stores will affect the revisit intention, it was found that all perceived values had a positive (+) effect on the revisit intention.

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