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자료유형
학술저널
저자정보
임희주 (단국대학교) 박선미 (백석대학교)
저널정보
한국현대영어영문학회 현대영어영문학 현대영어영문학 제59권 제4호
발행연도
2015.1
수록면
363 - 385 (23page)

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The purpose of this study is to analyze practical needs of the students and target situation and give some suggestions on developing English for Specific Purposes (ESP) curriculums for airline services majors. For data collection, the researchers surveyed 106 students of a university majoring in airline services and interviewed three flight attendants. One of the authors, an instructor of the students, also participated in the interview. In addition, an English language manual published by a domestic airline and two textbooks used in the ESP course were analyzed. According to the results, the findings are as follows. Firstly, the learners showed a positive attitude towards English. Secondly, English communication ability is an important skill when flight attendants serve passengers and work with foreign colleagues. Thirdly, English courses for airline services department divided into three categories (i.e., practical English for airline services, interview or test-prep English for getting a job, and general English) were inefficiently established and administered. Lastly, form-focused teaching still dominates in ESP courses. Thus, some suggestions are provided from the study. First, various English courses need to be developed to improve the balance of students’ learning. Second, task-based syllabi have to be considered in relation to real world relevance and class participation. Third, appropriate ESP materials for pre-service flight attendants should be developed based on the needs analysis.

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