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논문 기본 정보

자료유형
학술저널
저자정보
저널정보
한국관광연구학회 관광연구저널 관광연구저널 제24권 제2호
발행연도
2010.6
수록면
65 - 82 (18page)

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Several types of tourist resorts are in the spotlight as leisure facilities, playing a pivotal role in encouraging tourism development Effective organization management is ultimately the foundation for increasing management performance and is also a significant factor in deciding what will make or break a particular business through customer satisfaction. The purpose of this study focuses on the links between influencing turnover rate via organizational commitment and organizational commitment, and also, the relation of employee turnover to the factors which can influence the empowerment of a tourist resort company. The research findings suggest the following: First, By the results of factor analysis, four factors were deduced: meaning, impact, competence, and self-determination. Second, The meaning factor was only influential within the framework of organizational commitment. Third, Analysis of the relation of turnover rate and employee empowerment showed the empowerment factor affected strongly negative turnover intention. Third, In results produced by analyzing the relation of turnover intention by organizational commitment, the organizational commitment factor affected strongly negative turnover intention. This study proposes to draw up a plan for effective organization management by improving the validity of human resources management at a tourist resort company and to establish a strategy for domestic marketing, thereby minimizing turnover by means of boosting job satisfaction and improving organizational.

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UCI(KEPA) : I410-ECN-0101-2016-326-002715871