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논문 기본 정보

자료유형
학술저널
저자정보
정우흔 (전북대학교) 채첩 (전북대학교) 박윤서 (전북대학교)
저널정보
한국서비스경영학회 서비스경영학회지 서비스경영학회지 제24권 제2호
발행연도
2023.6
수록면
122 - 156 (35page)
DOI
10.15706/jksms.2023.24.2.006

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초록· 키워드

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With the rapid development of social media, consumers are no longer passive recipients of Internet content. Consumers are now actively creating UGC(User Generated Contents), which have a great influence on the purchase intentions of other consumers. Therefore, this study firstly aims to explore the relationships among the perceived value(functional value and emotional value) of UGC, brand equity and purchase intention. Secondly, this study classifies self-construal into interdependent self-construal and independent self-construal and analyzes the moderating effect of the self-construal. To this end, this study conducted a survey and analyzed the data using SPSS 26 and Smart PLS 4.0 programming.
The results were showed as follows. First, we found that the higher the perceived value of UGC, the higher the brand equity and consumer purchase intention. It was also shown that there is a partial mediating effect of brand equity on the relationship between the perceived value of UGC and consumers" purchase intentions. In addition, the results of the moderating effects show that the higher the consumer"s interdependent self-construal level, the weaker the effect of perceived functional value on consumer purchase intention and the stronger the effect of perceived emotional value on brand equity and purchase intention. On the other hand, the higher the consumer"s independent self-construal level, the stronger the effect of perceived functional value on brand equity and the weaker the effect of perceived emotional value on brand equity and purchase intention. These results are expected to provide useful basic idea for companies to do content marketing using social media technology in the future.

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Abstract
I. 서론
II. 이론적 배경
III. 가설설정 및 연구모형
IV. 연구방법
V. 실증분석 결과
VI. 결론
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